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Victrove
Our product

Lead & Telecaller CRM

Our own CRM for phone sales teams: leads from every source in one list, a telecaller dashboard, WhatsApp follow-ups and AI call-analysis reports.

Illustration of the Lead & Telecaller CRM: leads by stage, who to call next, an AI call report and a WhatsApp follow-up

The problem

Many Indian businesses sell by phone. Leads come in from website forms, ads, WhatsApp and walk-ins, and a team of telecallers works through them. The trouble usually starts before the first call.

  • Leads land in different places: an inbox, a spreadsheet, someone’s phone.
  • Telecallers work from sheets, so nobody can see who called whom and what was said.
  • Follow-ups depend on memory, and good leads go cold.
  • Managers have no clear view of which sources and which callers are working.

We built our own CRM around this way of selling instead of adapting a tool made for a different kind of sales team.

What we built

The CRM covers the full path from a new lead to a closed one:

  • Lead capture, so leads from your sources arrive in one list.
  • A telecaller dashboard showing each caller the leads to call and the follow-ups due.
  • WhatsApp follow-ups, so the next message goes out on the channel customers already use.
  • AI call-analysis reports for managers, covered in the AI telecaller dashboard project.

You can read more on the CRM product page. If you need a CRM shaped around a different process, see our custom CRM development service.

Stack

  • Next.js
  • React
  • PostgreSQL
  • Redis
  • Docker

Want something like this?

Tell us about your business. We'll tell you what we'd build and how.